The Unspoken Rules
最新书摘：
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eve2023-01-05When in doubt, praise publicly, but correct privately... "Hey, this might already be on your radar, but I noticed an issue with ___. Just wanted to let you know."
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eve2023-01-05RACI: responsible for doing the work, accountable for the success of the work, needs to be consulted on the work, and needs to be informed on the status of the work.
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eve2023-01-05Is there a certain process, method, or template I should follow?
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eve2023-01-05Behind every task is a goal.
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eve2023-01-04Questions to try asking after meetings: - [This person] mentioned that we should [do this]. Should I follow up? - Would it make sense for me to [do this] given the discussion about [this topic]? - [This person] asked [this question]. Do we need to get back to them? - [This person] expressed curiosity about [this topic]. Should I look into it? - As a next step, would it be helpful for me to follow up with [this person] about [this topic]?
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eve2023-01-04- What did [this person] mean by [this term or statement]? - What is the history of [this decision]?- How does [this process] work? - How does what [this person] said about [this topic] align with what [that person] said about [that topic]?- [This person] was an unfamiliar face/name. Who are they?
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eve2023-01-04So, instead of just asking your question, try going with the structure of “Here’s my question, and here’s why I’m asking this question.” Or, “Here’s what I know, and here’s what I don’t know.”
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eve2023-01-04More important is how you respond. Do you shrivel up like a wilting flower? Or, do you poke fun at yourself... One reaction makes people question your confidence. Another hints that you are self-aware enough to own up to your mistake - and mature enough to move on.
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eve2023-01-04Do the thing you fear the most, and the death of fear is certain.
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eve2023-01-04- Managing misunderstandings is all about understanding your intent and controlling your impact. - Make sure you show the appropriate amount of urgency and seriousness.
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eve2023-01-04The key is to avoid overshooting or undershooting your zones of competence, commitment, and compatibility whenever you talk about yourself.